Friday, November 25, 2022

02) What knowledge did you draw on?





Traditionally, I have heard that personal management departments were functioning in the company up to the last decade. Most people were not interested to work with personal management departments as they always felt unsafe as they believed, the personal manager can always hire and also fire anyone. But When the new Human Resources management concepts are replacing those traditional views most people were very motivated as they were recognized as the most valued resource in the organization.

Human resource management (HRM) is a strategic and coherent approach to the management of an organization's most valued assets –the people working there who individually and collectively contribute to the achievement of its objectives.

I remember once one of the greatest Human resources practitioners who participated in a corporate plan session as a keynote speaker, started his speech, by saying that “HR is the most difficult resource to manage but the most efficient resource if managed well”. Then he elaborates on the concept of the “HR life cycle” which is starting from the strategy development of the company to the exit interview of a person who would have to go through a long cycle. During this module, I understood that If each of those steps is planned and managed well, it will ensure that the right people will be in the right position with the required skills to achieve the organization’s corporate targets.

I learned that good HR strategy which is defined as HR strategies set out what the organization intends to do about its human resource management policies and practices and how they should be integrated with the business strategy and with each other. Also, I understood that a better HR strategy can satisfy business needs, can be turned into actionable programs, is coherent and integrated, and takes account of the needs of line managers, employees, and other stakeholders.

Using the best employees, was another pain point that I ever had in any project. I feel that lots of employees are doing exactly what they have legally entitled to, but nothing more than that. Actually, I thought that is because only the level of motivation and rewards always could improve that. With the new knowledge on “Employee engagement” I unlearned the old state and learned this concept as a deep and broad connection employees have with an organization that results in a willingness to go beyond what’s expected of them to help the organization succeed. Making the employees engaged is a major role of Human resources management.

As we discussed separately in the cross-cultural management module, the company culture is fundamental to retaining talent.  Create a people-centered corporate culture, view people as the central goal of management and the most important and creative enterprise resource, take care of employees, care for them, respect them, trust them, fully empower them, and give them opportunities to complete work independently.  Companies should encourage the creativity,  participation, and spirit of collaboration of their employees, and build a unique and excellent corporate culture that represents the highest level of loyalty. Finally, I would like to say that with the experiences I have as a corporate trainer, Training is the best reward organizations give to employees and it is also a type of employee welfare.  At the same time, training is an important platform for the promotion and personal development of employees.

In modern society, science and technology are developing rapidly, the speed of renewal of knowledge and skills is rapid, and employees who work for a company, not only want material returns but also hope for better sustainable development. It is difficult for organizations that are unable to improve the skills and abilities of their employees or cannot provide sustainable development opportunities for employees to retain good employees for long periods of time and companies need to put in place a professional management system that goes through both an organizational career management system and through an individual has a job management system so that organizations and employees can achieve long-term development and  "win-win" development between companies and individuals.


01) What behavior / experience are you reflecting on?

 


Though I am not a professional HR manager, I studied Human resources, Training & Development for my Master Business Management degree at the London Metropolitan university. Also, as a qualified trainer, experience in few a parts of the Strategic Human resources management cycle. 

But as a manager in manufacturing & production areas, I gained experience whenever I was working closely with the Human resources manager. In each failure of the SHRM cycle, we suffered a lot and failed to meet the expected KPIs.  

Most recently, we were planning to start the second shift of the production department in May 2022, and the HR department failed to fill the required recruitment on time. 

Today we are losing 2 Mn LKR per day as we have not yet started the second shift. If we were on plan, we must have started recruitment on January 2022, Strat training in February & completed in March, to start production with the new Financial year.

02) What knowledge did you draw on?

Traditionally, I have heard that personal management departments were functioning in the company up to the last decade. Most people were not...